Master Paws® 3/8" Adjustable Snag-Proof Green & Pink Hearts Cat Collar

Shipping Information 

1. Package handling takes about 5 business days at our warehouse, so please make sure entering correct payment and shipping information before checking out. Once your payment is completed, we are not going to accept any more changes to your order.
2.All domestic orders will be shipped via USPS, UPS or Fedex from our US warehouse and usually arrives to your door in about 2-10 business days.
3.Local pick up is not available.
4. Our other warehouses is in HongKong, shanghai china.

Returns

1.All of our brand new items come with a 30-Days money-back guarantee.
2.We define the item as defective only if it doesn’t function as described, It is the buyer’s responsibility to understand the item description before bidding.
3.We will replace the defective items, provided that they are in stock within the warranty period posted with the listing and the buyer return the original item and pay for the Shipping & Handling cost for the replacement.
4.We will refund the purchase price if the replacement is not available or buyer prefers a refund and send the original item back at his/her own cost. 
5.Shipping & handling cost are not refundable. 
6.Man-made damage by abuse or wrong operation is not covered by this warranty.
7.No product liability insurance is assumed.
8.Refunds will be credited within 5 to 7 business days of receiving the return. When we’ve received and processed the return, we will refund the applicable amount minus any Recovery Fees (See Details Below) for the amount you paid for the item(s), plus any applicable sales tax. 

Customer Services 

Q: How do I pay for my purchase?
A: MY store accepts major credit carts. PayPal, Mastercard, Visa, Discover, Etc.
Q: When will the item be shipped out?
A: This item will be shipped with 5 business day once payment completed.
Q: Where is my tracking number?
A: Please log on your account, click “my eBay”–>”my summary”, or open your email box and find the shipping notification email or contact us with eBay messages.
Q: How do I return an item?
A: My store accepts returns. Items must be returned within 30 days. Refunds will be given as money back. Please contact our customer service before you return an item. 

Feedback

1. We will leave a feedback once we get your payment. 
2. If you are dissatisfied for any reason, please do contact us a feedback. We will work hard to make sure EVERY CUSTOMER 100% SATISFIED and resolve any problem for you and always leave a feedback to all our customers.
3. If you are satisfied with the product you received, wish you can leave us a feedback.